Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Our digital download products will be available to download instantly. As long as payment has been fully processed.
To create an account please visit our My Account page.
Please visit the Addresses section in your Account Profile.
You can view the status of your order in the Orders section of your account.
Credit cards are kept private and not shared on our website. You may choose to safely store your card on file for future purchases.
We do not charge sales tax on Digital Downloaded products.
Our website is available worldwide.
Each digital product will come with its own downloadable files.
If you need to swap an item
Returns and Exchanges
You can find more information on our Refund & Returns Policy here.
In the unusual case of receiving the wrong item please reach out to our support team.
Have a problem with your order? No worries. Send us an email and we would love to help you!
Please send all emails to support@embhub.com
Our support team is waiting to hear from you! Please send us an email at support@embhub.com
Please visit the Addresses section in your Account Profile.
Once an order is placed the items are usually available to download instantly. Due to the instantaneous nature of the order, we cannot cancel the order.
Please reach out to the shop you are interested in placing a pre-order with.